During this program, we will provide you with an interesting historical look at the talents and qualifications required to work in the cruise line industry, the application process and, consequently, the lifestyle of a cruising member of the crew. This course equips prospective crew members and novices with the experience needed to start their career in this profession as a cargo howler. Teachers continuing the Cruise Ship Management diploma course will not only develop a better understanding of the economics and marketing of underwater cruise ships and the operation and maintenance challenges they face, but will also be able to deal with more complex difficulties such as people management, organizational culture, analysis techniques, etc.

The two-year course is designed to provide students with the information and knowledge necessary for a professional future in the hospitality professions of the cruise industry, as well as a practical knowledge of work life on a cruise ship. As part of the training, learners will be able to learn about front-office operations, catering services, cleanliness, customer service, efficient leadership, critical computer capabilities and finances. They will also be introduced to the wider world of cruise lines, including their backgrounds, competitors, consumer, law and safety considerations. This course was developed in collaboration with cruise industry experts, to ensure that students will be adequately equipped for their professional prospects. During the first year, candidates will have to pass a 5-month internship in a 5-star hotel as part of their program of study. They can apply to work on a cruise ship in their second year.

What you will learn:

Recommend and evaluate conceptual and technical solutions to complex challenges in priority areas of cruise ship hospitality industry management using skills and experience.

Identify and address the diversity of your customers within the cruise liner industry in general.

You will be able to identify and analyse the impact of outbound travel on cruise ship business and hospitality operations management in particular.

You can examine and assess specific elements of cruise ship hospitality as a concept, such as the different cultural dimensions of hospitality.

They can assess applicable theories and concepts from a hotel management setting, as well as management control areas such as people management, hospitality operations management, enterprise resource planning, and negotiation skills.